Companies with a commitment to delivering customer excellence genuinely do stand apart from their peers, and it’s our job to make them easy to find. Nevertheless, their achievement is particularly significant as standing out from the competition has never been more difficult thanks to the far-reaching potential of emerging technologies.

That’s why we’ve created a business surveillance analytic program, which uses natural language and machine learning techniques to sift through ratings/reviews across hundreds of thousands of verified sources, along with reports on complaints, trust, and business reputation history. We track over 500,000+ blogs, forums, consumer review portals, and social media accounts to help our readers narrow their consideration set.

Only a fraction of service pros made our list, and even smaller numbers are featured as one of the best companies across the country. To give you a glimpse of behind the scene work, here are some figures. To date, we’ve analyzed over 6 million authentic opinions in over 50 business categories in each US city. Highest scoring results are then taken as candidate targets for our AI-powered Business Intelligence platform, which inspects best professionals using our 150 proprietary data points. Preferred Mechanic currently monitors over 1 million small businesses nationwide. Out of that number, only 50 000 made it to the first page of their category.

And finally, only a fraction of those highly qualified service pros have met strict eligibility requirements to make it to our featured list of 1000 companies across all categories, which is a truly astonishing feat considering the unsolicited nature of the recognition.